Prevention is Key – No More Denials

Prevention is Key – No More Denials

An ounce of prevention is worth a pound of cure. Sound familiar? That phrase can most certainly be applied to claim denials. With the average cost of working a claim denial sitting at $25, implementing preventive measures is imperative to the overall health of your revenue cycle. The financial impact of claims denials can significantly affect revenue in several ways. During this webinar we will analyze top denial reasons and help you develop strategies to counteract each denial. Additionally, we will help you develop tools for working claim denials quickly and efficiently should they happen.

During this webinar we’ll discuss:

  • The financial impact of claim denials
  • How to analyze top denial reasons
  • How to prevent denials before they happen
  • How to develop tools and strategies for working claim denials

This webinar will provide valuable insights for:

  • Ophthalmologists
  • Optometrists
  • Practice Owners
  • Practice Administrators/Managers
  • And many more
  • Fill out the form below to watch the recording now!

  • This field is for validation purposes and should be left unchanged.

About the Speaker

Jessica Whitney, CPC, CPMA Audit Manager

Jessica began her career in healthcare over 20 years ago at Blue Cross of Idaho working in both provider relations and claims. After several years she transitioned to practice management and has managed in both small, privately owned as well as large multi-specialty hospital-owned practices. She has spent over 20 years refining her expertise in practice management with a strong focus in revenue cycle management for practices of all sizes. Jessica also has in-depth knowledge of the credentialing and contracting process as well as experience in reimbursement analysis.

In her current role as an Audit Manager with AAPC Audit Services she performs revenue cycle audits and training for a variety of clients. She has additional experience in both coding and auditing and is a certified coder and medical auditor.

myCare iMedicWare – VisionFirst

Practicing across four locations in Alabama, the practitioners must also share data on patient conditions in real-time, even if they’re miles apart. For that reason, access to myCare iMedicWare cloud-based documentation became a necessity for this comprehensive practice.

Saving staff time, improving patient care with myCare iMedicWare

The eight physicians at VisionFirst Eye Center combine their shared 145 years of experience to bring cutting-edge solutions to patients with a variety of diagnoses. Practicing across four locations in Alabama, the practitioners must also share data on patient conditions in real-time, even if they’re miles apart. For that reason, access to cloud-based documentation became a necessity for this comprehensive practice.

When myCare iMedicWare debuted as an Eye Care Leaders platform, Practice Administrator Tammy Griffin said the practice adopted it immediately. “It was a very smooth go-live,” Griffin says. “myCare iMedicWare truly had everything we needed for our practice. It’s been a really good transition for us.”

Should You Outsource Your Ophthalmology EMR Services?

Thinking of outsourcing your Ophthalmology EMR Services?

Whether or not your eye care practice should outsource EMR services is a question that we are often asked. While there’s no right or wrong answer, there are different viewpoints.

Some experts say that under the practice’s owner’s nose is where EMRs belong! Well, that’s not the case. Many eye care providers kept their EMR services in-house only to have claim denials slip through their fingers, payments getting delayed or going unpaid, and an increasing number of frustrated staff in front of them.

On the other hand, instant access to trained staff and advanced technology combined with significant cost reductions are driving forces behind the turn toward outsourcing EMR services. Providers worldwide are achieving the best claim approval rates and timely payments by outsourcing ophthalmology EMR billing services.

Benefits of outsourcing EMR Services

Here’s how outsourcing can help address productivity, efficiency, and profitability problems:

  1. Saves Time: In the ophthalmology field, providers often wear many hats and have a wide range of responsibilities. However, managing EMRs is a full-time job. To stay on top of patient’s data and handle financial transactions accurately and timely, you’ll need experts who are dedicated to ensuring a smooth EMR workflow. Outsourcing EMR services will save your staff hours when it comes to migrating patient data, which means that time, and those resources can be allocated to handle other critical functions or departments.
  2. Improves Data Security: Keeping up with the advanced technology to protect patient data in these times of cyber attacks and malware is expensive and time-consuming. A reputable company will be serious about security hacks and other intrusions. It is their job to update their security software and serve as a 24/7 watchdog for your patient data and network.
  3. Reduces Costs: For most small and mid-sized eye care practices, the decision to outsource EMR billing services boils down to one single factor—cost. For providers who prefer to manage their billing in-house, staffing is an unavoidable cost. By outsourcing ophthalmology EMR billing services, you’ll eliminate these costs. The saved money can be utilized to improve care quality or streamline internal processes that help improve the overall patient experience.
  4. Improves Patients’ Payments: Outsourcing does more for your bottom line than just increase reimbursements from payers. By outsourcing your EMR services to a reputed outsourcing firm that uses ophthalmology practice management software, you’ll see a positive impact on patient payments. With a trusted vendor managing patient collections, you’ll notice more in-full and on-time patient payments. However, the key is to find a vendor willing to offer your patients the empathy and compassion they need while navigating medical expenses. An ideal vendor will make sure patients understand their medical bills and work with them to find the best and most appropriate payment options for them.
  5. Minimizes Errors:  Billing errors can make a massive dent in your profitability. From incorrect patient information to duplicate billing to coding errors – there are many reasons your claims can get denied or rejected. Outsourcing EMR billing services will help ensure profitability by reducing billing errors. At Eye Care Leaders, our billing experts specialize in ophthalmology and have stringent quality measures in place to reduce (and even eliminate) errors. By partnering with us, you’ll notice a streamlined workflow, reduced errors, and increased revenue for your eye care practice.


Every eye care practice aims to deliver quality care, but juggling everything in your back office can make it challenging to provide the care your patients deserve. By outsourcing some of your EMR services to a reputed vendor like Eye Care Leaders, you’ll take a considerable admin burden off your team’s shoulders – freeing up their time to attend to patients’ needs, resulting in better patient retention and higher satisfaction rates.

Stay Competitive and Remain Relevant to Patients During COVID-19 and Beyond

The year 2020 started out fine, but then COVID-19 hit. Now physicians are trying to find new ways to stay Competitive and Remain Relevant to their Patients During COVID-19 and Beyond. With national patient encounter volume down over 40% and delays in insurance payments along with an unemployment rate exceeding 12.6M, decrease in cash flow has made it hard to stay in contact with their patients. Additionally, with unemployment payment 40% above normal hourly wages, many front desk, billing staff, and clinical technicians have elected not to come to work.

This session will highlight numerous case studies on how physicians have found unique ways to increase revenues, cut costs, and get prepared when patients feel comfortable returning to the office.  A few strategies include movement to telemedicine, outsourcing back-office billing and accounts receivable follow-up, enhance referral tracking, improved appointment reminder alerts, remote patient monitoring and off-site staff augmentation.

Highlights of the webinar, where we’ll discuss:

  • The effect of COVID-19 on physician practices
  • What keeps physicians up at night?
  • New technology priorities after COVID
  • The movement to Value Based Reimbursement
  • Reducing Costs by shifting technologies and working remotely
  • Ways to grow in a COVID environment
  • What happens after COVID?
  • New Federal Regulatory Drivers
  • Fill out the form below to watch the recording now!

  • This field is for validation purposes and should be left unchanged.

About the Speaker

Mark R. Anderson, LHIMSS, CPHIMIS,
CEO of AC Group, COO Of 100 Hands CIN, and Family Health Practice Administrator

Mr. Mark Anderson has been a healthcare executive for over 48 years, is a Certified Life Fellow with HIMSS, and has been on the local HIMSS chapters boards for over 30 years. Mr. Anderson has been the CEO of AC Group, Inc. for the past 20 years, and is the COO of East TX Clinical Integrated Network (CIN). He has worked with over 800 healthcare organizations related to Financial Operations, long-range planning, facility planning, Healthcare Technologies, workflow redesign, operational policies and procedure.

Building a Culture of Patient Safety with Eye Care Leaders

You might be a patient’s ophthalmologist, but it’s highly unlikely that you’re the only provider he or she is seeing. Patients often consult several providers at the same time, and every provider must have the same knowledge about the patient’s overall health condition.

Overlaps in patient care without proper communication among providers and visibility to all stakeholders often result in providers having a fragmented view of the patient’s history, diagnosis, and ongoing treatments. This could lead to clinical errors, often impacting care and threatening patient safety.

Fundamentals of patient safety

To ensure patient safety, three things play a crucial role – people, processes, and technology. Technology is the glue that holds people and processes together. The right technology can improve care quality, increase efficiency, and reduce costs while streamlining communication between providers and improving patient safety.

When we think of improving patient care through technology, we often think of electronic health record (EHR) systems. And this is where Eye Care Leaders (ECL) comes in!

Trusted by thousands of ophthalmologists and optometrists, Eye Care Leaders is the most reputable source for ophthalmology-specific EHR and Practice Management systems. As a company that supports providers in their mission to ensure consistent care, ECL places a lot of emphasis on patient safety and implements safeguards within the EHR software.

With ECL’s EHR systems, ophthalmologists can digitize, consolidate, and access patients’ health records easily and quickly, thus driving timely and informed decisions.

But contrary to popular belief, EHRs do more than gathering and storing patient information. According to the report, 75% of providers say EHR enables them to deliver better patient care, which results in higher patient satisfaction and fewer clinical errors. And, fewer clinical errors means improved patient safety.

How ECL’s EHR systems boost patient safety?

ECL has no shortage of exposure when it comes to installing and maintaining EHR systems. The company is always pushing its EHR software to the limits, ensuring coordinated care that improves patient safety. Here are some of the ways EHRs promote patient safety:

Efficient documentation: EHRs provide more accurate and efficient documentation. For instance, when a patient complains of a red eye, a good EHR system will automatically prompt specific questions about the history of the patients and prompt the optometrist to record which eye is affected; other associated symptoms, such as itching, pain, or discharge; how long the illness has been present; and the onset and frequency of the problem. These notes and test results can be electronically forwarded to other ophthalmologists involved in the patient’s care to ensure seamless care delivery and enhance patient safety.

Streamlined communication: Communication is a prerequisite to providing quality care and improving patient safety. ECL’s EHR systems allow different optometrists involved in the case to immediately access images and exam results in real-time to better visualize and understand the patient’s condition, thus improving compliance and medical outcome. Aside from improved communications amongst providers, there are many other ways our EHRs allow optometrists to provide patients with a more human experience. For instance, patients’ contact preferences are set into the software, so before an appointment, the office staff can send reminders to patients via text, email, or phone call. This essential feature helps improve patient safety by reminding them of upcoming appointments.

Improved patient engagement: EHR-enabled patient portals give patients access to critical health data, such as lab tests, vaccination history, medications, diagnoses, and more. Instead of carrying printed versions of tests and prescriptions, patients can simply log in to the patient portal to access the information they need in near real-time – and many EHRs even allow patients to send secure messages to their optometrists. Allowing patients access to their records puts them in the decision-making process, giving them more control over their health, thereby increasing compliance.


The EHR system is a significant boost to patient management and safety as the involved optometrists can access patients’ information in one location. If you’re ready to improve patient safety in your eye care practice, ECL offers a comprehensive range of EHR solutions that can empower your medical staff with the right tools. Contact us to learn how ECL can help you reduce errors, improve patient care, and streamline workflows.

3 Ways Healthcare Technology is Facilitating Integrated Care

The recent shift to value-based care is forcing healthcare practices to improve care quality and efficiency while cutting costs. Indeed a daunting task, but leveraging new technologies is an excellent place to start. In fact, technology adoption has helped healthcare practices drive operational efficiencies, improve medical outcomes, and deliver integrated care.

To help achieve these goals, clinicians have embraced technological advances to drive integrated care – from telehealth equipment to artificial intelligence, and patient data analytics. Corroborating this statement is the fact that the adoption rate of the EHR system has nearly doubled from 42% in 2008, to 86% in 2017. (Source)

What is integrated care?

Integrated care is all about enhancing the patient’s experience while increasing efficiency, and improving medical outcomes. Integrated care looks different for every provider and patient. Regardless of where it is implemented, it should address gaps in patient care and ensure coordinated and continuous care.

How Does Integrated Care Look like?

To understand how technology facilitates integrated care, let’s look at the example of a hypothetical patient, Mary.

Mary is a twelve-year-old girl with type 1 diabetes. She lives with her family in rural Alabama, over 250 miles away from the nearest pediatric hospital. Mary is currently managing diabetes with diet, exercise, and insulin therapy. She regularly sees a local pediatrician who is a part of a clinically integrated network (CIN). This gives her access to a broader community of experts, including one of the country’s leading pediatric endocrinologists.

Through telemedicine, Mary has virtual consultations with endocrinologists and dietitians. Consulting these experts allows Mary to attend her school as much as possible, and saves her family money and drive time.

All of Mary’s providers use tools like electronic health record (EHR) systems and involve her parents in care planning to deliver integrated care. Mary’s providers monitor her health data remotely and use decision-support technology to ensure she remains on-target with lab work and other tests. In short, the entire medical team coordinates with each other and Mary’s family to manage her type of illness and work towards well-communicated goals based on best practices in pediatric diabetics.

3 Ways Technology is Supporting Integrated Care

The technology supporting today’s healthcare practices resembles a closely-knit web of data systems. From the EHR systems to billing software, from data analytics to seamless communications between providers, healthcare practices rely on technology to succeed. Here’s how technology is facilitating the delivery of integrated care:

Decision-making tools: Powered by technologies like artificial intelligence and machine learning, Decision-making tools help providers present critical information at the point of care. AI is helping healthcare practices precisely the way it is helping e-commerce businesses. When a customer makes a purchase online, the website automatically makes recommendations on what additional items the customer might be interested in buying through data analytics. The same concept is being applied to healthcare —AI is being used proactively to determine which medicines and treatments should be considered on priority based on an analysis of similar patients. These tools help providers save time, cut costs, avoid missed or delayed diagnosis, and ensure patient safety.

Customized user interfaces: Traditional paper-based health records had only one view, and specialists had no way to highlight the critical health information related to the patient. Customized user interfaces on tools like EHR systems can transform the way providers work by changing how patient data is displayed on a range of factors, including the provider’s specialty, care preferences, and patient’s health condition. With computerized patient records and tailored interfaces, providers are better equipped to deliver quality care and reduce the chances of missing critical information.

Automated Scheduling and Reminders: In the past, healthcare practices had only one way of reminding patients of their upcoming appointments – phone calls. But phone calls were not foolproof as calls were often missed, and messages fell through the cracks. Today, healthcare organizations can reach patients via more expeditious methods like emails, chats, and text messages. One of the most popular and interactive ways to schedule, confirm, and cancel appointments is through patient portals, where patients can manage appointment dates and times with a click of their mouse.


What we discussed in this blog is just the tip of the iceberg of how technology is transforming care delivery. To realize the full potential of information technology in facilitating integrated care, it must be incorporated seamlessly into the practice’s workflow to contribute to the patient experience. Providers will need to understand that EHRs and related technologies are indispensable to integrated care, pretty much like the stethoscope. Integrated care is the future of healthcare, and experts at Eye Care Leaders can help you build a futuristic healthcare practice. Contact us to learn more.

4 Reasons Eye Care Practices Switch EHR Software

Many factors are involved when an eye care practice decides to switch electronic health record (EHR) software. Some of the potential reasons that lead to switching vendors are poor customer service, lack of advanced features in the existing system, high cost, and Meaningful Use certification.

According to a recent review, system functionality and cost were the two largest deciding factors in switching EHR software. In another report, physicians wanted EHRs to be more intuitive and responsive. Industry experts also think that user interface and interoperability could be the other top reasons for switching EHRs in 2020 and beyond.

Confused about how to select the right EHR software for your practice? Read this guide here.

In addition to the reasons mentioned above, several others contribute to an eye care practice’s decision to jump ship from its current EHR vendor.

Understanding when to Switch EHR Software

One of the biggest challenges in switching EHRs is to recognize when it’s time to move on. When push comes to shove, or when you feel your practice’s efficiency going down, it’s time to start searching for your next EMR software.

Here’re some of the reasons to begin evaluating new EHR software:

  1. Specialty-specific EHR: An EHR that does not align with your ophthalmology practice’s daily workflow will reduce your efficiency (and profitability).Often,eye care practitioners using generic EHRs are dissatisfied with the lack of specialty-specific features. And no matter how much they try to alter their workflow or train their staff, a generic EHR just won’t do justice to their unique requirements. So, if you are on a shopping spree looking for a specialty-focused EHR, sit down with your team and make a list of your needs and goals. Evaluate the vendors knowing precisely what your old EHR software lacked and accordingly create a list of must-haves, to, good–to–have features in your new EHR.
  2. Unresponsive Vendor: According to research, almost 44% of EHR users switch to another system primarily because of an unresponsive vendor. As an ophthalmologist or an orthopedic surgeon, your inability to use EHR software effectively due to system-related problems or technical snags will translate to revenue and productivity loss. The lack of support or shoddy customer service will act as a driver to make you look around for a new vendor. When evaluating potential vendors for the new EHR software, make sure your vendor provides robust user training and customer support, and can help you every step of the way.
  3. Shift to Cloud-based Software:While there are numerous positives and negatives regarding client server-based and cloud-based EHR software, data security, cost savings, and anytime, anywhere data access are some of the few benefits of cloud-based systems. A cloud-based EHR software allows more flexibility and safety and is more cost-effective. In addition to increased scalability, cloud-based EHRs eliminate the time and money required to deploy additional staff for on-site solutions. This means, instead of having your own in-house IT team to handle problems that occur, the vendor’s support department will manage troubleshooting, updates, or repairs. Depending on your eye care practice’s unique needs, you may consider a vendor that offers end-to-end support.
  4. Improve Provider Productivity: Is your existing EHR taking too much of your time? EHR should make your doctors more efficient. However, if you feel that your system’s complex features hinder your staff’s productivity, it’s time to start evaluating other options. System efficiency is a vast term and may include factors like integration or exchange capabilities with other systems in your practice, the number of clicks required to complete a transaction, etc. For instance, if your staff has to log into an EHR to access patient information and then log into a separate practice management system to get to billing data, the amount of time wasted switching between systems takes a toll on the user’s productivity. Your eye care practice needs will increase in the coming years, and implementing a unified system is the best way to support long-term growth.


Even if one reason mentioned above rings a bell in your ears, it’s time to switch your EHR software. Protecting your practice revenue and staff’s productivity should be your primary goal, even if that means cutting ties with a system that doesn’t fulfill your needs. It is up to you to recognize the red flags and evaluate other options on the market that better fit your needs. With the right EHR system in place, in addition to your practice and staff, even your patients will benefit immensely.

Want to switch EHR software? Looking for a reputed vendor with experience in the eye care industry? Contact us to discuss your needs and learn about our cloud-based, specialty-specific EHRs. We will be happy to schedule a live demo to show we can help you achieve your productivity and revenue goals.

5 Reasons To Upgrade Your RCM System

The reimbursement system in the healthcare industry is very complicated. With federal and state regulations and third-party payers-each having their own set of adjustments and rules – eye care practices are challenged at every turn. Now add to these struggles the challenges related to claims denials, appeals, and lost revenue.

One thing that can save eye care practices from this financial mayhem is an effective RCM system.

So, if you think your practice is losing revenue, maybe its time to upgrade your RCM system. We understand change can be intimidating. Providers often overlook the shortcomings of their existing RCM system when faced with the realities of extra cost, training staff on new systems, and losing productivity.

However, when your practice’s financial health is on the line, it’s wiser to look at the downsides of settling for an ineffective system. Because one thing is for sure, once you upgrade and start using new features to fix billing errors, you will see your revenue increasing.

Reasons For RCM System Upgrade

Upgrading or switching the RCM system doesn’t have to be a negative experience. The right vendor will make the transition smooth, and the added productivity that comes from new features will make all the hassle worth it. Here are some more reasons and associated benefits of an RCM system upgrade:

  1. Streamlined Processes: The RCM system can simplify and automate every stage of your billing process. The valuable patient data can be used to reduce claim denial rates, streamline processes, enhance employee efficiency, and ultimately boost your practice’s bottom line. Some RCM systems are designed for your specialty, which means they can better align with your practice’s workflows and improve patient experiences and medical outcomes.
  2. Improved Financial Health: The in-depth and easy-to-understand data provided byRCM systems can act as an essential antidote to chaos and help you understand and track your practice’s financial health. The information is necessary for your practice’s growth and survival. For instance, by organizing the claim denial process and reducing A/R days, a modern RCM system will reduce your practice’s bad debt and, eventually, increase revenue.
  3. Reduced Claim Denial Rates: Claim denials are the most common barrier to an effective RCM process. According to a report, Healthcare practitioners lose thousands of dollars per month in ‘unclean’ claims.An effective RCM system will reduce claim denial rates by streamlining your front-end operation and reducing your billing error rate, thereby bringing down the denial rate. Most of the denials are due to billing errors, coding errors, and incorrect discharge status. An updated RCM system will identify and fix human errors before inaccurate claims are filed.
  4. Reduced Costs: By implementing a user-friendly and updated RCM system, you will be able to retain employees, reduce staff turnover, bring down overhead costs, and boost practitioner performance. The automation of billing tasks will also help you bring down costs. The visualization tools in an RCM system will allow you to mitigate performance issues and augment KPIs.
  5. A New Partner to Accelerate Your Growth: When you choose to upgrade your RCM system by switching vendors, look for a vendor that can grow with your practice. Ask for customer testimonials and case studies on eye care practices similar to yours or larger than yours. If you plan to grow your practice, your needs will evolve. Don’t just select a vendor based on your present needs; find a vendor who has the potential to accommodate your expected growth and can add features to the product as you need them.


Not all vendors may offer the features and capabilities you need to make substantial changes in the existing RCM system. If this is the situation, don’t shy away from switching RCM vendors. But be careful in selecting the new vendor and make sure you ask relevant questions to determine their expertise before committing. Embracing a robust and modern RCM system can streamline your billing processes and improve your practice’s financial health. The only prerequisite is that you have to be proactive when it comes to managing your revenue cycle.

Want to see what innovative products and features Eye Care Leaders has to offer? Contact us for a free demo.

Top 10 Medical Billing KPIs that Impact your Practice’s Bottomline

What is the secret to optimal health and what does it have to do with revenue cycle management? We think most experts would agree that the secret to optimal health is the consistent application of healthy habits, knowledge, and hard work that result in sustained long-term success. A successful revenue cycle management (RCM) process works the exact same way! There are many key components within the RCM process and a gap in workflow in any one area can ultimately result in a loss of timely revenue and an unhealthy process.

Join us for this timely conversation, where we’ll discuss:
• Key components within the RCM process
• Top 10 Medical Billing KPIs that Impact your Practice’s Bottom line
• And Much More

This webinar will provide valuable insights for Ophthalmologists, Optometrists, Clinic Owners and many more.

  • Fill out the form below to watch the recording now!

  • This field is for validation purposes and should be left unchanged.

About the Speaker

Jessica Whitney, CPC, CPMA Audit Manager

Jessica began her career in healthcare over 20 years ago at Blue Cross of Idaho working in both provider relations and claims. After several years she transitioned to practice management and has managed in both small, privately owned as well as large multi-specialty hospital-owned practices. She has spent over 20 years refining her expertise in practice management with a strong focus in revenue cycle management for practices of all sizes. Jessica also has in-depth knowledge of the credentialing and contracting process as well as experience in reimbursement analysis.

In her current role as an Audit Manager with AAPC Audit Services she performs revenue cycle audits and training for a variety of clients. She has additional experience in both coding and auditing and is a certified coder and medical auditor.

4 Reasons Every Eye Care Practice Needs a Cloud-Based EHR Software

One of the many tough choices you have to make as an eye care practitioner running your own practice is whether to use a client-server or cloud-based electronic health record (EHR) software. Choosing the right EHR system that best suits your practice’s budget, setting, and patient population is indeed a daunting task.

Here are some stats to help you decide:

  • For 83% of participants in the Black Book survey, cloud-based HER is the biggest healthcare technology trend. (Source)
  • Cloud-based EHRs’ adoption rate in small practices increased from 60% in 2013 to 82% in 2015. (Source)
  • Price is the critical driver for cloud-based EHR software adoption. (Source)
  • Cloud-based EHRs are the highest-ranked systems in terms of physician satisfaction among small practices. (Source)

Difference Between Client-server and Cloud-based

With server-based EMR software, the hardware and software are housed at your practice. This means patient information is stored on-site. As and when you require help, your vendor will step in to coordinate the maintenance of your server with your local IT team.

Cloud-based systems, on the other hand, store all the data on external servers. All you need to access your information anywhere anytime, is a computer with an Internet connection.

Why Do Practices Prefer Cloud-based EHR Software Over Client-server?

Many small-to-medium-size eye care practices are realizing the benefits. Here are four critical reasons for you to consider cloud-based EHRs for your practice.

  1. Cost-Effective and Scalable
    Unlike expensive server-based systems, cloud-based EHRs are centrally hosted. They do not require any on-premise hardware installation, software licensing, or maintenance, making them more affordable and easily scalable to suit your needs. Since a cloud-based EHR is offered as software-as-a-service (SaaS), you will only pay a monthly fee to use it. You don’t have to worry about updating the software, as updates are made automatically. Also, when your practice grows, new users or locations can be added easily.
  1. Easy to Access
    With cloud-based systems, you will always have critical data at your fingertips, allowing you to provide better, more efficient care to patients. Imagine a scenario when you are out of the office, but need to follow up on an urgent case. With a cloud-based EMR software, you will be able to access the patient record anytime, anywhere, and provide the much-needed care to the patient. Cloud-based EHRs also provide an opportunity for better patient engagement and interaction. Another benefit of cloud-based EHRs is that they allow for better mobility as most of them are accessible via a laptop, an iPad, or a mobile device, meaning you will no longer be tied down to your computer screen.
  1. Easy to Implement
    The ease of implementation is probably one of the biggest reasons small or solo eye care practices prefer cloud-based EMR software. Since cloud-based systems don’t require on-premise hardware or software installations, it mitigates the stress of implementation. Also, because the upfront capital investments in hardware or in-house storage systems are almost nil, you can get a faster ROI and prevent interruption of cash flow with a quicker implementation process than client-server EHR systems.
  1. Secure
    Patient data stored in a cloud-based EHR system is subject to the same privacy rules as traditional healthcare records but is more secure. Using a cloud-based system means you no longer have to store confidential information in desks. Instead, you can rely on your vendor’s expertise to protect the data on a centralized server. A reputed and experienced vendor like Eye Care Leaders will have their server warehoused in a secured facility that is weatherproof, fire-proof, and theft-proof. To further secure sensitive data and patient records, your vendor will allow you to control who has access to information and securely transfer records to authorized people. 


Transitioning from paper-based patient records to cloud-based EHR software may seem like a daunting task at first. However, once you’ve made that transition, you’ll notice countless benefits in terms of cost and time savings, and improved productivity and security.

Still confused about whether you should make the leap? Contact us, and we’d be happy to suggest a product based on your practice’s unique challenges and the specific goals you want to achieve.