Patient Engagement

Patient Engagement Software Solution

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Open Your Eyes to Our Visionary Practice Management Systems

To thrive in today’s patient-centered landscape, practice managers need a holistic approach that not only helps them improve patient care but also encourages patient to engage more actively in the care process.

But what is patient engagement all about?

Patient engagement involves encouraging patients in their own care to help improve health outcomes, drive better patient care, improve communication, and achieve lower costs.

Wondering how important patient engagement is to your practice?

Patient engagement is a critical contributing factor in your medical practice’s growth. The way you engage and communicate with patients shapes the future of your practice. Especially with today’s post COVID environment, patient engagement is going to become a more integral part of your practice allowing more and better access for the patient and practice to communicate. The implementation of a robust patient engagement system will be required to help to re-engineer the front-desk, check-in and other patient registration functions. We need to provide and enable a minimum touch approach for patients registering, authorizing, eligibilities, check-in, payments and other related workflows.

So, ready to boost your patient engagement? You’ve come to the right place!

All you need is an active patient engagement platform that’s tailored to your medical practice. A platform that helps you create a superior patient experience – right from increasing your online visibility to ensuring effective patient-provider communication through apps and an online portal.

Patient Engagement Solutions Designed to Empower Patients, Improve Care

Our solutions will allow you to connect with patients before, during, and after the visit through personalized messages that engage them, educate them, drive follow-up appointments, and enhance the quality of care.

Key Features of Our Patient Engagement Solutions

EHR integration

Patient data and appointment notes are automatically captured & stored in patient records. No manual data entry needed.

Seamless Communication

The secure instant messaging feature gives your patients the flexibility to decide how you communicate with them — whether by email, phone call, or SMS. You can send template messages to patients instantly or schedule them.

Appointment Reminders

When patients book an appointment, the system will automatically send them reminders. This feature will help you reduce no-show rates.

Frequently Asked Question

If I am using optometry practice management software, will the software take the patient care decisions?

No. The software will not tell you what to do; it will only provide real-time decision-making support. The software will simply make the right information accessible at the right time so that you can make the right medical decision.

Why should I invest in optometry practice management software?

Here’re some of the benefits:

  • Allows access to patient medical information from remote locations. Enables sharing of information among practitioners
    Enhances workflow efficiency
  • Improves quality of care
  • Reduces chances of medical errors and improves patient safety

Is the optometry practice software secure?

Yes. It is more secure than a paper chart. Patient data security is a significant part of healthcare and is ensured in the computerized system. Our optometry practice software secure is HIPAA compliant and requires separate log-in and password for each user. Unlike a paper chart, there are multiple security layers, which means not everyone can access every part of a patient’s medical record. You can also monitor which patient records were viewed through which log-in id. Security features like automatic log-offs ensure that patient records aren’t accidentally left open.

How will the optometrist clinic software improve the daily workflows in the office setting?

The piles of lab reports, messages, and medical records that sit on your desk will be replaced by electronic ‘tasks’ on your computer screen. For instance, a call to the doctor to review results will be replaced by a message and will be sent through the system. You will be able to access all of the patient’s surgical, clinical, and medical information at the push of a button. This will make communication more productive and improve efficiency. The entire workflow – from coordinating test results to prescription writing – will be more streamlined.

How will my patients benefit from optometry practice software?

The most significant benefit is improved and timely medical care. Healthcare providers will no longer be working in the dark because a lab test report isn’t available or filed incorrectly. The practice management software gives providers instant access to patient files, which helps in accurate decision making. The prescriptions are electronic, which means optometrists can print and sign them or fax them to the pharmacy. Once the prescription is in the system, renewing it is easy.

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