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Your Complete Guide to Patient No-Shows
In: Articles
June 29, 2021
How much are cancelled appointments and no-shows costing you? Nothing is worse than being stood up — especially when it affects...
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Your Millennial Staff: How to Deal
In: Articles
December 06, 2018
What comes to mind when you hear the word “millennial?” Social media-obsessed? Everybody gets a trophy? Avocado toast? While these...
7 Myths That Are Wrecking Your Eye Care Practice
In: Articles
December 04, 2018
As an independent eye care practice, it’s easy to feel a bit left behind in today’s rapidly changing healthcare market—to...
MIPS 2019: What You Must Know to Succeed and Earn Your Bonus
In: Articles
November 30, 2018
We’re coming upon the third year of the Quality Payment Program and its MIPS component, and you know what they...
Retina Clinic Scheduling & Staffing: A 4-Step Solution
In: Articles
November 27, 2018
Retina clinic scheduling is most assuredly in a world of its own. Retina patients typically spend longer times in the...
EHR Glitches Ruining Your RCM? How to Spot and Stop Them
In: Articles
November 23, 2018
For billers, coders, and practice administrators, EHR software can sometimes feel like the ‘Twilight Zone’ of revenue cycle management. I’ve...
3 Ways to Build EHR Templates That Reduce Ophthalmology Coding Errors
In: Articles
November 20, 2018
Want to improve the diagnosis coding in your eye care practice and reduce denials? Harness the power of your EHR...
12 Tools You Need to Win Payer Appeals
In: Articles
November 16, 2018
Appeals can feel so overwhelming that you wish you had superpowers to help you prevail in your struggles with payers....
Front Desk and Patient Flow: 11 Tips
In: Articles
November 13, 2018
Front desk operations—answering phones, checking in, checking out—aren’t often glorified, but performing them well is a huge part of any...
The Private Equity Deal in Ophthalmology: A Generational Approach
In: Articles
November 06, 2018
A payout now—and perhaps another one later—is one reason physicians might consider a private equity sale. But those payouts take...
Is Your Front Desk a HIPAA Minefield?
In: Articles
November 04, 2018
If your front desk is buried under piles of paper, it’s likely a HIPAA violation in the making. Why? The...
Private Equity Investment in Ophthalmology? Here to Stay?
In: Articles
November 02, 2018
If you’re well-into your career, you might remember the private equity investment boom and bust of the 1990s. But if...
Private Equity Terms: Key Definitions Ophthalmologists Should Know
In: Articles
October 30, 2018
There’s a saying that trends come back around every twenty years or so. That’s definitely the case with fashion, (have...
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