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Your Complete Guide to Patient No-Shows
In: Articles
June 29, 2021
How much are cancelled appointments and no-shows costing you? Nothing is worse than being stood up — especially when it affects...
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A Very Basic HIPAA Security Action Plan
In: Articles
October 12, 2018
With all the other stuff your eye care practice needs to handle, do you really need to worry that much...
Busted! 12 HIPAA Myths That Can Sink Your Eye Care Practice
In: Articles
October 10, 2018
Sure, it might be easier to look the other way, but ignorance is not bliss when it comes to PHI...
Increase Optical Sales with Safety Glasses
In: Articles
October 05, 2018
Hang around any optical conference long enough, and you’ll hear someone equate glasses with shoes. The metaphor is meant to...
Front Desk Benchmarks: Are You Measuring These 6 Things?
In: Articles
September 28, 2018
With a position like the front desk or receptionist, it can be tough for that person to visualize how they...
Remakes: Troubleshoot to Save Time & Money in Your Optical
In: Articles
September 25, 2018
Like it or not, patient satisfaction is becoming more and more important to the profitability and longevity of your eye...
New ICD-10 Diagnosis Codes Help Specify Laterality
In: Articles
September 21, 2018
If you haven’t yet taken a look at the new ICD-10 diagnosis codes that will go into effect October 1,...
6 Steps to Improve Your Glassdoor Rating
In: Articles
September 18, 2018
Wondering what your employees are saying about you? Check employee ratings sites like Glassdoor—they might surprise you. In today's tight...
myCare Payment Program
In: Articles
September 18, 2018
You make a significant investment in your premium services, and out-of-pocket patient costs can hinder your conversion rates. myCare Payment...
Glassdoor: Why Employee Ratings Sites Matter
In: Articles
September 14, 2018
You no doubt know that positive online reviews are a vital part of growing your practice’s patient base. But do...
Banish Out-of-Network Billing Risks With These Top Tips
In: Articles
September 11, 2018
[D]espite payer pushback, there’s been a huge increase in the number of out-of-network (OON) providers over the last several years....
Out-of-Network Billing: Necessity or Nightmare?
In: Articles
September 07, 2018
Does your practice participate in out-of-network billing (billing without a payer contract)? If so, listen up. Some providers are forced...
Dispensary Management Slip-Ups You’re Probably Making
In: Articles
September 04, 2018
When it comes to your dispensary, is no news really good news? For many ophthalmologists, dispensary management is an afterthought....
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