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Tips to Boost Customer Satisfaction at Your Optometry Practice
In: Articles
January 16, 2023
Patients aren’t just patients. They’re customers of your optometry practice. If they’re not satisfied with the services and goods you’re providing,...
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4 Ways Mobile Devices Could Hurt Your Practice
In: Articles
May 21, 2019
Theres no question about it: mobile devices like laptops, tablets, and smartphones are convenient, enabling us to get things done...
Cash Flow: The Financial Measure that Keeps Your Practice Alive
In: Articles
May 17, 2019
You’ve been working harder than ever. Your practice is so busy you barely have time to breathe, let alone take...
5 Things to Know Before You BYOD (Bring Your Own Device)
In: Articles
May 14, 2019
Mobile devices can make your staff more efficient and your practice more profitable. But those same devices can increase your...
The Must-Have Disaster Plan You Hope to Never Use
In: Articles
May 10, 2019
How long has it been since someone at your eye care practice or ASC has evaluated your disaster plan—not just...
Building a Surgery Center? You Could Be Making a Big Mistake
In: Articles
May 07, 2019
If you think the surgery center market is saturated, think again. Non-CON (Certificate of Need) states are still seeing a...
Ensure You’re Collecting Refraction $$ With These 2 Strategies
In: Articles
May 03, 2019
“What do you MEAN it’s not covered?” We’ve all heard patients ask this question, and it can be challenging to deal...
12 Ways Retina Practice’s Can Win Over Patients
In: Articles, Patient Care
April 30, 2019
Chances are you’re looking to improve the patient experience at your retina clinic and, by extension, your online reputation. “When we...
7 Quick Inventory Tips for Your Retina Practice
In: Articles
April 25, 2019
“Retina … it’s its own little world,” mused a retina practice administrator I chatted with at a conference recently. “I’ve...
Correct Coding for Your Retina Practice
In: Articles
April 23, 2019
Want to audit-proof your retina practice's revenue cycle? Correct coding is essential to the equation. Start with These Correct Coding Basics Make...
How to Talk to Patients About Lens Technology
In: Articles
April 18, 2019
Because of today’s technology, there is a lens for everyone—literally. That technology is pretty darn cool, but it can also...
Audit-Proof Your Diagnostic Testing Coding & Billing
In: Articles
April 16, 2019
Performing diagnostic testing services can be fairly routine—but collecting for them is not. Between modifier requirements, medical necessity denials, and...
12 Super-Simple EHR Training Tips for New Employees
In: Articles, EMR - EHR
April 12, 2019
Newsflash: Your EHR training responsibilities didn’t end with the implementation you did a few years ago. If your eye care...
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