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Your Complete Guide to Patient No-Shows
In: Articles
June 29, 2021
How much are cancelled appointments and no-shows costing you? Nothing is worse than being stood up — especially when it affects...
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Glassdoor: Why Employee Ratings Sites Matter
In: Articles
September 14, 2018
You no doubt know that positive online reviews are a vital part of growing your practice’s patient base. But do...
Banish Out-of-Network Billing Risks With These Top Tips
In: Articles
September 11, 2018
[D]espite payer pushback, there’s been a huge increase in the number of out-of-network (OON) providers over the last several years....
Out-of-Network Billing: Necessity or Nightmare?
In: Articles
September 07, 2018
Does your practice participate in out-of-network billing (billing without a payer contract)? If so, listen up. Some providers are forced...
Dispensary Management Slip-Ups You’re Probably Making
In: Articles
September 04, 2018
When it comes to your dispensary, is no news really good news? For many ophthalmologists, dispensary management is an afterthought....
Refractive Surgery Marketing: 13 Revenue Boosting Tips
In: Articles
August 31, 2018
The economy’s recovered since the Great Recession, but how about your LASIK (or PRK, or phakic) numbers? If you’re like...
Audit-Proof Your Practice: Coding & Billing Hot Spots
In: Articles
August 28, 2018
Is regular internal auditing part of your eye care practice’s compliance plan? It should be. And if you’re wondering what...
2 Can’t-Miss Physician Retention Tips for Your ASC
In: Articles
August 24, 2018
Recruiting more surgeons to your ASC mean more cases, more revenue—and maybe more capital investments for your center. Plus, your...
Physician Recruitment at Your Ophthalmic ASC: The Basics
In: Articles
August 21, 2018
There's a classic line in the movie "Jaws" when Sheriff Brody says "You’re gonna need a bigger boat.” Remember that?...
Exit Interview Tips for Eye Care Practices
In: Articles
August 17, 2018
Most employees who leave a practice want to do so quietly and with a minimum of drama. Unless you ask...
Disciplinary Process for Practice Employees: 9 Tips
In: Articles
August 15, 2018
Many eye care practices struggle with the employee disciplinary process. Most people just don't enjoy correcting other people. But an...
Your Interview Process May Not Be Legal
In: Articles
August 10, 2018
Will your hiring decisions stand up to scrutiny? They will if your practice has a compliant hiring and interview process....
Employment Liability Challenges for Eye Care Practices
In: Articles
August 07, 2018
You can’t run your practice—much less grow it—without properly managing your employees and clearly understanding how to protect yourself against...
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