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Your Complete Guide to Patient No-Shows
In: Articles
June 29, 2021
How much are cancelled appointments and no-shows costing you? Nothing is worse than being stood up — especially when it affects...
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4 EHR Copy/Paste Errors You Could Be Making
In: Articles
July 20, 2018
Like most things tech-related, the terminology surrounding this common EHR function can be confusing. Copy-and-paste is often used interchangeably with...
Multiple-Location Practices: 7 Ways to Leverage Them
In: Articles
July 19, 2018
New technologies make it easier than ever for offices that are far apart to share resources, records, and information. But...
Denied Claims: 6 Common Reasons and How to Solve Them
In: Articles
July 13, 2018
Denied claims are a double-whammy: they negatively impact your surgical center’s cash flow, and they also add to your overhead costs...
Claims Denials & Revenue Leaks: Get to the Root of the Problem
In: Articles
July 11, 2018
Ready to reduce claims denials in your ASC? Of course you are. But it takes more than just readiness to...
ASC Survey Results: What to Do if You Bombed
In: Articles
July 06, 2018
An ASC survey will always feel like a sneak attack—after all, they’re unannounced for a reason. Unfortunately, the results of...
Sales Cycle: Roles for Techs and Physicians
In: Articles
July 03, 2018
Looking to increase sales of the eye care products and services your practice offers? If so, don't be fooled into thinking...
Use Ritz-Carlton’s Gold Standards to Boost Customer Service
In: Articles
June 29, 2018
What can eye care leaders like you learn from other industries and businesses? Plenty! You just have to know where...
Patient Objections: 11 Smart Workarounds
In: Articles
June 26, 2018
How are you handling and overcoming patient objections about cost and payment? Whether it's the prescription, polarized sunglasses you know...
Patient Coordinator: Why Your Eye Care Practice Needs One
In: Articles
June 21, 2018
What separates practices that see a small bump in sales from those that see significant, sustained revenue growth? It’s the...
The Front Desk: Use the Patient Experience to Boost Revenue
In: Articles
June 18, 2018
Is your practice earning just enough to get by? If so, you won’t be ‘getting by’ for long. The continued...
Physician Assistants: Underutilized in Ophthalmology?
In: Articles
June 15, 2018
Physician assistants (PAs) offer eye care practices an efficient and affordable way to handle a large workload. Last week, we...
Value-Based Care & Your Revenue Cycle: 8 Moves to Make
In: Articles
June 12, 2018
MIPS and value-based care are changing reimbursement rules, and the old moves your eye care practice has mastered to coax...
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