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Tips to Boost Customer Satisfaction at Your Optometry Practice
In: Articles
January 16, 2023
Patients aren’t just patients. They’re customers of your optometry practice. If they’re not satisfied with the services and goods you’re providing,...
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4 Ways to Put Your EHR to Work
In: Articles
February 22, 2019
If you can’t shake the feeling that your EHR is more of a headache than helpful, you’re not alone. But...
Query Physicians for Clinical Documenation Improvement
In: Articles
February 19, 2019
Does your physicians’ documentation sometimes need a quality check? Nobody’s perfect, and no matter how clinically skilled your providers are,...
Grow Your Practice With Good Leadership
In: Articles
February 14, 2019
Strong leaders know that growing an organization means growing its people. They also know the difference between surviving and thriving....
How to Talk to Patients About Refractive Cataract Surgery
In: Articles
February 12, 2019
“Say no more, doctor. I agree completely.” Don’t you wish that was every patient’s response to your refractive cataract surgery recommendation?...
Financial Counseling Helps Your Patients and Your Practice
In: Articles
February 06, 2019
Does the care your practice provides stop at the eyes? It shouldn’t. Caring for your patients’ financial well-being is just...
Increase Revenue by Simplifying Appointment Process
In: Articles
January 25, 2019
“It takes months to find a customer and only seconds to lose one,” says Jay Binkowitz, who led several sessions...
For Eye Care Patients, Simpler is Better
In: Articles
January 21, 2019
Ever heard the phrase, K.I.S.S.? It stands for Keep It Simple, Stupid, but it’s not meant to be derogatory. The...
Giving Back: Eye Care Volunteer Opportunities Abound
In: Articles
January 17, 2019
Volunteering is a great way to give back to your community—either your local community that supports your eye care practice,...
Modifier 24: Use It Correctly and Avoid Denials
In: Articles
January 11, 2019
As a practice manager or physician owner, the last thing you want is a payer going over your claims documentation...
CYA (Cover Your ASC): ASC Insurance Must-Knows
In: Articles
January 08, 2019
What do you think about when you hear words like “risk” and “insurance?” For most physicians, medical malpractice immediately comes...
Ergonomics Tips for Eye Care Providers
In: Articles
January 02, 2019
You might have heard the phrase ‘everyone’s replaceable.’ That might be true for a lot of positions, but if you’re...
Your Patient Recall Problems, Solved!
In: Articles
December 27, 2018
You love new patients, and who doesn’t? They’re essential to growing your practice, and they also offset the patients who...
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