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Tips to Boost Customer Satisfaction at Your Optometry Practice
In: Articles
January 16, 2023
Patients aren’t just patients. They’re customers of your optometry practice. If they’re not satisfied with the services and goods you’re providing,...
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New ICD-10 Diagnosis Codes Help Specify Laterality
In: Articles
September 21, 2018
If you haven’t yet taken a look at the new ICD-10 diagnosis codes that will go into effect October 1,...
6 Steps to Improve Your Glassdoor Rating
In: Articles
September 18, 2018
Wondering what your employees are saying about you? Check employee ratings sites like Glassdoor—they might surprise you. In today's tight...
myCare Payment Program
In: Articles
September 18, 2018
You make a significant investment in your premium services, and out-of-pocket patient costs can hinder your conversion rates. myCare Payment...
Glassdoor: Why Employee Ratings Sites Matter
In: Articles
September 14, 2018
You no doubt know that positive online reviews are a vital part of growing your practice’s patient base. But do...
Banish Out-of-Network Billing Risks With These Top Tips
In: Articles
September 11, 2018
[D]espite payer pushback, there’s been a huge increase in the number of out-of-network (OON) providers over the last several years....
Out-of-Network Billing: Necessity or Nightmare?
In: Articles
September 07, 2018
Does your practice participate in out-of-network billing (billing without a payer contract)? If so, listen up. Some providers are forced...
Dispensary Management Slip-Ups You’re Probably Making
In: Articles
September 04, 2018
When it comes to your dispensary, is no news really good news? For many ophthalmologists, dispensary management is an afterthought....
Refractive Surgery Marketing: 13 Revenue Boosting Tips
In: Articles
August 31, 2018
The economy’s recovered since the Great Recession, but how about your LASIK (or PRK, or phakic) numbers? If you’re like...
Audit-Proof Your Practice: Coding & Billing Hot Spots
In: Articles
August 28, 2018
Is regular internal auditing part of your eye care practice’s compliance plan? It should be. And if you’re wondering what...
2 Can’t-Miss Physician Retention Tips for Your ASC
In: Articles, Industry news
August 24, 2018
Recruiting more surgeons to your ASC mean more cases, more revenue—and maybe more capital investments for your center. Plus, your...
Physician Recruitment at Your Ophthalmic ASC: The Basics
In: Articles
August 21, 2018
There's a classic line in the movie "Jaws" when Sheriff Brody says "You’re gonna need a bigger boat.” Remember that?...
Exit Interview Tips for Eye Care Practices
In: Articles
August 17, 2018
Most employees who leave a practice want to do so quietly and with a minimum of drama. Unless you ask...
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