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Tips to Boost Customer Satisfaction at Your Optometry Practice
In: Articles
January 16, 2023
Patients aren’t just patients. They’re customers of your optometry practice. If they’re not satisfied with the services and goods you’re providing,...
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Disciplinary Process for Practice Employees: 9 Tips
In: Articles
August 15, 2018
Many eye care practices struggle with the employee disciplinary process. Most people just don't enjoy correcting other people. But an...
Your Interview Process May Not Be Legal
In: Articles
August 10, 2018
Will your hiring decisions stand up to scrutiny? They will if your practice has a compliant hiring and interview process....
Employment Liability Challenges for Eye Care Practices
In: Articles
August 07, 2018
You can’t run your practice—much less grow it—without properly managing your employees and clearly understanding how to protect yourself against...
4 Steps to Prevent Losing $5,000 on Injections
In: Articles
August 04, 2018
With some common ophthalmological drugs paying more than $300 per mg and individual treatments requiring multiple milligrams, you can’t afford...
The ABN Made Simple: A Step-by-Step Guide
In: Articles
August 03, 2018
The ABN might be a single-page form, but that doesn’t mean it’s a breeze to complete. Filling out an ABN...
Medicare Modifiers:12 Billing Mistakes You Might Be Making
In: Articles
July 31, 2018
To accurately report your optical dispensary’s services and supplies that you provide to your post-surgery patients, you must ensure that...
DMEPOS Supplier Status: The Fine Print
In: Articles
July 27, 2018
Are you an ophthalmologist considering adding a retail optical to your practice? Or, are you thinking of expanding your optometry...
4 EHR Copy/Paste Errors You Could Be Making
In: Articles
July 20, 2018
Like most things tech-related, the terminology surrounding this common EHR function can be confusing. Copy-and-paste is often used interchangeably with...
Multiple-Location Practices: 7 Ways to Leverage Them
In: Articles
July 19, 2018
New technologies make it easier than ever for offices that are far apart to share resources, records, and information. But...
Denied Claims: 6 Common Reasons and How to Solve Them
In: Articles
July 13, 2018
Denied claims are a double-whammy: they negatively impact your surgical center’s cash flow, and they also add to your overhead costs...
Claims Denials & Revenue Leaks: Get to the Root of the Problem
In: Articles
July 11, 2018
Ready to reduce claims denials in your ASC? Of course you are. But it takes more than just readiness to...
ASC Survey Results: What to Do if You Bombed
In: Articles
July 06, 2018
An ASC survey will always feel like a sneak attack—after all, they’re unannounced for a reason. Unfortunately, the results of...
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