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Tips to Boost Customer Satisfaction at Your Optometry Practice
In: Articles
January 16, 2023
Patients aren’t just patients. They’re customers of your optometry practice. If they’re not satisfied with the services and goods you’re providing,...
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5 Tips for Negotiating Payer Contracts
In: Articles
May 17, 2018
Your practice expenses are increasing, but your Medicare reimbursements definitely aren’t. And last time we checked, CMS wasn’t negotiating—that means...
Use JW to Correctly Report Drug Wastage
In: Articles
May 15, 2018
Does your practice submit claims to Medicare Part B for injectable drugs like Avastin, Lucentis, or Botox? If so, be...
Performance Reviews: 11 Ways to Coach Your Opticians
In: Articles
May 11, 2018
Do you enjoy conducting performance reviews? If you answered 'not really," you're not alone. Not many physicians or practice managers...
7 Ways to Achieve Sustainable Practice Growth
In: Articles
May 09, 2018
You might’ve heard the saying, “Success is an inside job.” Similar sentiments have graced the pages of self-development books, made...
Use Disney’s “Guestology” to Upgrade the Patient Experience
In: Articles
May 04, 2018
For decades now, industries have been borrowing each other’s ideas to stay ahead in the market. Smart marketing techniques—coupled with...
The 1 Sales Report You Need Your Ophthalmic Software to Run Now
In: Articles
May 03, 2018
Like many ophthalmologists, you’re probably pretty into data. So when it comes to managing your practice, it’s only natural that...
Human Resources: Do You Really Need an ‘HR Lady?’
In: Articles
April 27, 2018
When you’re growing your eye care practice and building up your staff to handle more patients, it’s easy to overlook...
23 Tips for Staff Meetings that Don’t Suck
In: Articles, Industry news
April 24, 2018
For employees in most practices, staff meetings rank somewhere between office politics and learning to use a new ophthalmic EMR in terms...
Private Equity in Eye Care: What Physicians Want
In: Articles
April 19, 2018
You've probably heard a lot about private equity investment in eye care—it's been a hot topic lately (you can read...
Private Equity in Eye Care: What Investors Want
In: Articles
April 16, 2018
It's an exciting—and maybe unnerving—time to be an ophthalmology or optometry practice owner. Private equity is flowing into the industry...
Private Equity in Ophthalmology: An Explainer
In: Articles
April 13, 2018
There’s a saying that trends come back around every twenty years or so. That seems to be the case with...
Prior Authorizations: 5 Steps to Speed Things Up
In: Articles
April 10, 2018
Are prior authorizations eating up more and more of your time? This cost-containment measure implemented by insurers drains time and energy...
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