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8 Things to Consider when Choosing EHR Software
In: Articles
July 25, 2019
Hate your EHR? You’re not alone. Clunky user interfaces, never-ending workflows, and unreliable tech support are just a few of...
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How to train Millennials to deliver high-quality customer service to baby boomers
In: Articles
December 02, 2016
[T]ruth: The Millennials on your staff make or break each patient's experience and ultimately, your practice's profibitability. And if you're like...
7 Things Your Back Office Should Have Done By Now To Prevent ICD-10 Denials
In: Articles
December 01, 2016
[T]he ICD-10 implementation date is here. Here’s what your back office should have done by now to prevent ICD-10 claims...
RCM: Survive the Cash Crunch
In: Articles
December 01, 2016
[N]o matter what you do to prepare your ophthalmology practice for ICD-10 implementation on October 1, 2015, there will almost...
7 Essential Elements for Patient Billing Statements That Pay Up
In: Articles
December 01, 2016
[R]CM Brutal Facts: If your eye care practice is like most physician practices, you collect only 35 percent of fees...
The One Question Your Front Desk Should Never Ask Patients
In: Articles
December 01, 2016
[H]as your insurance information changed?”Front desks ask established patients this question time and time again. If the front desk staff...
How to Ensure Co-Pay Collection at Your Front Desk
In: Articles
December 01, 2016
[A]re the front desk staff at your eye care practice collecting the correct co-pays from each patient? Chances are, they...
Keep Your Practice Out of the Red: What ECPs Should Know
In: Articles
December 01, 2016
[I] once met a brilliant ophthalmologist with a distinguished career. But he had an A/R problem. A big A/R problem.He...
Follow This Eye Care Practice’s Lead To Collect More of Your Fees
In: Articles
December 01, 2016
[C]hasing down copays, deductibles and coinsurance amounts after insurers pay you for a patient’s surgical procedure gobbles up staff time...
Independent Opticals: Want To Win Like Warby?
In: Articles
December 01, 2016
[I]f you’re an optical retailer, it’s hard not to feel threatened sometimes by Warby Parker’s eye-popping success.But there are many...
Raise Your Marketing Game with Zip Code Analysis, Demand Forecasting
In: Articles
December 01, 2016
[Y]ou and your staff know very well who your patients are and who buys from your optical dispensary. But do...
3 Ways EHRs Are an ECPs Secret Marketing Weapon
In: Articles
December 01, 2016
[B]y now, the benefits of using an EHR have been hammered into your mind. Seamless flow of information! Efficiency! Cost...
7 Reasons Your Eye Care Practice Needs Social Media Marketing
In: Articles
December 01, 2016
[S]ocial media may feel like a game for Millennials, but its popularity can’t be denied. Neither can the way it...
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