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Tips to Boost Customer Satisfaction at Your Optometry Practice
In: Articles
January 16, 2023
Patients aren’t just patients. They’re customers of your optometry practice. If they’re not satisfied with the services and goods you’re providing,...
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ECP Entrepreneurs: (Jay)Walk This Way
In: Articles
October 01, 2015
[S]ome of the best practice management advice at Vision Expo West had me humming an old, raunchy Areosmith tune. Sometimes,...
Lost Backup Device Costs Medical Practice $750,000
In: Articles
September 12, 2015
[F]ile this story under “HIPAA Horrors.” A radiation oncology group in Indiana has agreed to pay $750,000 to settle potential HIPAA...
What Eye Care Practices Need to Know About EMV Chip Cards
In: Articles
September 01, 2015
[O]dds are your front desk staff are noticing that more and more patients are carrying credit cards with small, metallic...
MU Penalties: ASC Ophthalmologists Get a Pass…For Now
In: Articles
August 09, 2015
[I]f you are an ophthalmologist who performs a lot of ASC procedures, you’ve likely been sweating the onset of Meaningful...
ICD-10 Grace Period: What Eye Care Leaders Need to Know
In: Articles
August 02, 2015
[C]MS is going to cut providers some slack during the first year of ICD-10. Medicare won’t deny claims with incorrect...
Open Payments: What You Must Know Now
In: Articles
July 12, 2015
[F]eeling a little in the dark about the Sunshine Act and Open Payments? Here’s a quick guide to shed some...
5 Stark Lessons from the Tuomey Case
In: Articles
July 10, 2015
[T]he Tuomey case reared its head again last week when a federal appeals court upheld a $237 million False Claims...
ICD-10: CMS Will Give You a Mulligan
In: Articles
July 08, 2015
[D]on’t worry, we’re going to be okay with do-overs, CMS told providers earlier this week in an unconventional joint press...
New App Improves Convenience for Eye Care Patients
In: Articles
June 15, 2015
Have you ever encountered a minor yet persistent problem with your eyes but didn’t visit your ophthalmologist because you didn’t...
Medical Directors: What Is Fair Market Value?
In: Articles
June 12, 2015
[T]he HHS OIG’s recent special fraud fraud alert makes it very clear that the watchdog agency is on the lookout...
One Life Hack to Skip: Art Supplies as Eye Makeup
In: Articles
June 01, 2015
Some life hacks are worth it — say, using a can opener to open those annoying blister packs or stuffing...
ManagementPlus Users Benefit from AAO Patient Education Materials
In: Articles
May 19, 2015
Patient portals play a critical role in keeping patients informed and in control of their health care. Providing your patients...
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