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Strategic Planning 101: 3 Simple Steps to SWOT
In: Articles
June 12, 2017
It was true when ancient Chinese military strategist Sun Tzu said it over 2000 years ago, and it’s true now....
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Patient Reactivation Strategy: What’s Yours?
In: Articles
October 02, 2018
Have you been ‘ghosted’ by a patient lately? Ghosting is when someone cuts off all communication with no explanation. And...
Front Desk Benchmarks: Are You Measuring These 6 Things?
In: Articles
September 28, 2018
With a position like the front desk or receptionist, it can be tough for that person to visualize how they...
Remakes: Troubleshoot to Save Time & Money in Your Optical
In: Articles
September 25, 2018
Like it or not, patient satisfaction is becoming more and more important to the profitability and longevity of your eye...
New ICD-10 Diagnosis Codes Help Specify Laterality
In: Articles
September 21, 2018
If you haven’t yet taken a look at the new ICD-10 diagnosis codes that will go into effect October 1,...
6 Steps to Improve Your Glassdoor Rating
In: Articles
September 18, 2018
Wondering what your employees are saying about you? Check employee ratings sites like Glassdoor—they might surprise you. In today's tight...
Glassdoor: Why Employee Ratings Sites Matter
In: Articles
September 14, 2018
You no doubt know that positive online reviews are a vital part of growing your practice’s patient base. But do...
Banish Out-of-Network Billing Risks With These Top Tips
In: Articles
September 11, 2018
Despite payer pushback, there’s been a huge increase in the number of out-of-network (OON) providers over the last several years....
Out-of-Network Billing: Necessity or Nightmare?
In: Articles
September 07, 2018
Does your practice participate in out-of-network billing (billing without a payer contract)? If so, listen up. Some providers are forced...
Dispensary Management Slip-Ups You’re Probably Making
In: Articles
September 04, 2018
When it comes to your dispensary, is no news really good news? For many ophthalmologists, dispensary management is an afterthought....
Refractive Surgery Marketing: 13 Revenue Boosting Tips
In: Articles
August 31, 2018
The economy’s recovered since the Great Recession, but how about your LASIK (or PRK, or phakic) numbers? If you’re like...
Audit-Proof Your Practice: Coding & Billing Hot Spots
In: Articles
August 28, 2018
Is regular internal auditing part of your eye care practice’s compliance plan? It should be. And if you’re wondering what...
2 Can’t-Miss Physician Retention Tips for Your ASC
In: Articles
August 24, 2018
Recruiting more surgeons to your ASC mean more cases, more revenue—and maybe more capital investments for your center. Plus, your...
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