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Array ( [0] => Array ( [0] => case-studies [1] => Case Studies ) [1] => Array ( [0] => articles [1] => Articles ) [2] => Array ( [0] => white-papers [1] => White Papers ) [3] => Array ( [0] => product-sheets [1] => Product Sheets ) [4] => Array ( [0] => on-demand-webinars [1] => On Demand Webinars ) [5] => Array ( [0] => videos [1] => Videos ) [6] => Array ( [0] => toolkits [1] => Toolkits & Tip Sheets ) )
Case Studies
Articles
White Papers
Product Sheets
On Demand Webinars
Videos
Toolkits & Tip Sheets
How to Stay Compliant
In: On Demand Webinars
Compliance plans can be overwhelming if you don’t know where to start or what you absolutely need to do. This...
Front Desk and Patient Flow: 11 Tips
In: Articles
November 13, 2018
Front desk operations—answering phones, checking in, checking out—aren’t often glorified, but performing them well is a huge part of any...
How to Make the Most of Your System’s Billing Rules
In: On Demand Webinars
Fully utilizing billing rules allows for claims to go out correctly the first time and can help your team in...
Practice Safe Text: 5 Ways to Copy/Paste Responsibly
In: Articles
October 27, 2018
The copy/paste feature of your EHR may save time, but you're walking a thin line by using it. Many physicians feel...
ECP’s Guide to Patient Testimonials That Won’t Get You In Trouble
In: Articles
October 19, 2018
Patient testimonials are an excellent marketing tool—patients tend to trust other patients. But you must make sure that any marketing...
Marketing Mayhem: Is Your Eye Care Practice In Compliance?
In: Articles
October 16, 2018
As patient behavior becomes increasingly consumer-like, many practices are experimenting with bolder, more creative marketing strategies. But tread carefully! What...
A Very Basic HIPAA Security Action Plan
In: Articles
October 12, 2018
With all the other stuff your eye care practice needs to handle, do you really need to worry that much...
Busted! 12 HIPAA Myths That Can Sink Your Eye Care Practice
In: Articles
October 10, 2018
Sure, it might be easier to look the other way, but ignorance is not bliss when it comes to PHI...
Patient Reactivation Strategy: What’s Yours?
In: Articles
October 02, 2018
Have you been ‘ghosted’ by a patient lately? Ghosting is when someone cuts off all communication with no explanation. And...
Understanding and Correctly Using the Modifier 24
In: On Demand Webinars
When can you bill for a visit that is not related to the surgery? It’s not always clear and misusing...
Front Desk Benchmarks: Are You Measuring These 6 Things?
In: Articles
September 28, 2018
With a position like the front desk or receptionist, it can be tough for that person to visualize how they...
6 Steps to Improve Your Glassdoor Rating
In: Articles
September 18, 2018
Wondering what your employees are saying about you? Check employee ratings sites like Glassdoor—they might surprise you. In today's tight...
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