Single-platform workflow solutions that really work.

Running an effective and profitable eye care practice is challenging. Regulations and technology are evolving at a rapid pace—you need a long-term partner that can offer a complete set of practice services, software, and support to meet these challenges now and into the future. myCare iMedicWare is the only single platform cloud-based solution that specializes in eye care. You can rest easy knowing we’ve taken into account all of the unique needs of your practice and applied them across the entire suite. From EHR to Optical to ASC to Revenue Cycle Solutions, myCare iMedicWare focuses on great office workflow, so you can focus on great patient care.

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Unify

myCare iMedicWare unifies your workflow solutions inside one powerful platform. Our solutions create better workflows and patient communication.
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Simplify

myCare iMedicWare simplifies your technology interface, staff training, customer support, and number of vendor contracts. You receive dozens of deep features and workflow support from one trusted partner.
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Grow

By unifying, simplifying, and automating workflow areas such as scheduling, revenue management, and patient acquisition, myCare iMedicWare helps stabilize your current patient care and offers innovative solutions to grow your practice.

myCare iMedicWare Electronic Health Records elegantly addresses the real needs of practicing eye care professionals.

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Electronic Health Records

Cloud-enabled EHR and Training to Provide Faster and Better Care to Your Patients.

Developed in an intensive clinical setting and built exclusively for eye care practices, myCare iMedicWare Electronic Health Records elegantly addresses the real needs of practicing eye care professionals. Intuitive and easy to learn, it matches your existing workflow so well, your staff will immediately know where they are in the patient encounter. myCare iMedicWare EHR has been designed to be used on an enterprise level, where organizations with multiple practices and business entities can quickly and easily utilize one single system for all of their needs.

Customization, Support, and Constant Improvement are Focal Points for Every Practice

We believe our clients deserve the same quality in an EHR partnership as they provide to their patients, which is why we strive to customize, support, and improve myCare iMedicWare EHR for each client. We will develop recommendations and set you up with an EHR expert who will help you implement myCare iMedicWare EHR in a way that fits your practice and allows you to see results right away. Best of all, it provides a seamless workflow with all parts of the entire myCare iMedicWare solution – from PM to Revenue Cycle to Optical and more.

Don’t be held hostage by your current EHR provider with scare tactics around data conversion costs and workflow interruptions. With myCare iMedicWare, you can expect:

  • An efficient transition through a customized approach to data migration, staff training, and go-live.
  • Easy-to-use software that ensures no lost revenue or declining cash flow due to your new EHR purchase or conversion.
  • Trust in the transparent value pricing that spares you start-up costs, in-house technical expertise, and sizable capital expenditures.
  • Work/life balance and peace-of-mind from secure access to patient records and other data anytime with complete mobile access.
  • Comprehensive technical support to ensure your practice is always running smoothly.

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Our PM was built to make a real difference in workflow, your patients’ experience, and the financial performance of your practice.

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Practice Management

Experience a Smooth-Running, Profitable Practice with Short Wait Times and No Excessive Paperwork.

myCare iMedicWare Practice Management gives your team the tools to effectively handle the administrative side of your practice by streamlining routine tasks while you remain focused on delivering high-quality eye care. Our PM was built to make a real difference in workflow, your patients’ experience, and the financial performance of your practice. Tie it in with other components of myCare iMedicWare such as Analytics and iMonitor, you will have a complete picture on how to improve your practice workflow and more.

Empower Your Team With Software That Maximizes Care and Compensation

Designed to complement and enhance the preferred workflows of ophthalmologists and optometrists, myCare iMedicWare Practice Management streamlines tasks to run an efficient, profitable eye care practice by:

  • Maximizing patient flow
  • Producing cleaner claims while reducing billing errors
  • Increasing record and report accuracy
  • Facilitating regulatory compliance
  • Reducing physician workload

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myCare iMedicWare Optical brings simplicity and core functionality that you’ll use repeatedly as data flows seamlessly from all parts of the patient encounter.

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Optical

Make Retail Optical a Natural Extension of Your Eye Care Experience.

If your practice has a retail optical shop, you need to provide customers high-quality service with speed, efficiency, and accuracy. myCare iMedicWare Optical is all about serving those needs by bringing simplicity and core functionality that you’ll use repeatedly through seamless data flows with the entire myCare iMedicWare solution as data flows seamlessly from all parts of the patient encounter.

Don’t Hinder Sales – Facilitate Them.

Full integration with your EHR allows myCare iMedicWare Optical to auto-populate patients’ optical data. The Quick Order feature is a convenient way to create orders, fill prescriptions, add payments, and more – all on one screen. We help you make a simple transition for your patients to become customers in the retail setting by providing a swift, high-quality service experience. In turn, this allows you to serve a larger number of customers and make more sales. You are maximizing your cash flow while delivering high-level service to your customers by simplifying every step of the process:

  • Point-of-sale transactions
  • Full inventory management
  • Communication with optical labs and shipment tracking
  • Insurance processing and billing
  • EHR connection and data organization
  • Comprehensive reporting from all your locations

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myCare iMedicWare Portal allows the overall patient experience to be a proper mix of in-office, face-to-face interactions combined with ongoing follow-up based on electronic interactions.

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Portal

Connecting Eye Care Patients and Practices

Providing the best patient care at any time – even when you’re out of the office – is ideal.  This can be accomplished quickly through the myCare Portal.  This powerful business management tool is designed to save time for patients and eye care providers, staying compliance with MIPS requirements, and creating more patient engagement, all while improving overall practice efficiencies.  The best part is it is part of the myCare iMedicWare EHR and PM solution upon request.  It’s that easy.

iportalCreate More Engaged Patients and Improve Practice Efficiencies

myCare iMedicWare Portal is the perfect complement to the Practice Management and Electronic Health Records solutions included with myCare iMedicWare.  It allows the overall patient experience to be a proper mix of in-office, face-to-face interactions combined with ongoing follow-up based on electronic interactions. All information collected through the portal is automatically downloaded into each patient’s file. The Portal also helps with MIPS requirements.

  • Serves as an essential software component certified for several mandatory capabilities required for 2015 Edition CEHRT
  • Completes the workflow for a number of MIPS ACI measures
  • Helps with MIPS Improvement Activities

The Portal is beneficial to both eye care providers and patients.

  • Enhances the patient experience
  • Complete online patient registration forms prior to the office visit
  • Reorder contact lenses
  • Send and receive secure messages in this HIPAA-compliant environment
  • Make secure payments to patient accounts
  • Request, confirm, cancel, or reschedule appointments
  • Increases patient efficiency
  • Reduces errors that occur with handwritten patient forms
  • Increases revenue by maximizing profits through unattended contact lens orders and capturing online payments 24/7/365
  • Decrease wait times with advance check-in
  • Lower administrative burden of data entry

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myCare iMedicWare ASC enables your entire staff to work as a team through the patient’s ASC experience – from check-in through post-op.

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Ambulatory Surgery Center

Scrub In With the Most Complete Ophthalmology Ambulatory EHR

Eye Care Leaders understands the requirements inherent to a fast-paced ophthalmic ASC. You need a reporting system that doesn’t just keep up with you, but also empowers you to create systems that improve patient care over the long term. myCare iMedicWare ASC is an EHR to streamline administrative and clinical processes while making you more efficient, profitable, and competitive. It has been designed to be used on an enterprise level, where organizations with multiple practices and business entities can quickly and easily utilize one single system for all of their needs.

Experience Better Clinical Outcomes When Communication is Simple and Clear

myCare iMedicWare ASC enables your entire staff to work as a team through the patient’s ASC experience – from check-in through post-op. This results in a calm, smooth administrative process for patients and a well-armed staff with the tools and training they need to check-in and discharge patients quickly. For example, staff can leverage custom-made templates for common ophthalmic procedures like cataract surgery and laser-vision correction. A user-friendly dashboard screen also allows staff to see exactly where patients are in the process and update from one location to another.  This streamlined administrative process and compliance reporting reduces medical error and liability risk as a result of being able to do the following:

  • Enter medications, pre-op vital signs, questionnaires, and more during pre-op nursing
  • Keep accurate content during the procedure with intra-op documentation
  • Access the PAR Score Sheet for completion and merging with the nursing report and anesthesia report to complete final documentation
  • Manage workflow from any workstation and even from a patient’s bedside to keep patients’ statuses updated
  • Create benchmarks, analyze costs, and review historical data to make future improvements in the practice
  • Complete chart review, coding, and operative report with just a single click
  • Create a care plan customized to each patient’s unique needs that all staff can use
  • Enable outside practices to maintain booking sheets for surgery and consolidate the necessary consents, medical history, patient demographics, and insurance details in one convenient dashboard with myCare iASCLink
  • Save countless hours of tedious chart reviews with real-time audits, assuring all chart notes have been entered and signed with inconsistencies being highlighted
  • Find out the true cost of every procedure, surgeon, and patient measuring every outcome as they happen by tracking complication rates, surgical times, labor costs, and supply costs

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myCare Analytics easily facilitates the capture and examination of crucial data from all areas of your practice including the iMedicWare EHR, PM, ASC, and more.

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Analytics

The Right Data at the Right Time. Right Now.

myCare iMedicWare Analytics easily facilitates the capture and examination of crucial data from all areas of your practice including the iMedicWare EHR, PM, ASC, and more. With department-specific, interactive dashboards, metrics, indicators, and action items, you and your staff will understand what’s going on in your practice, and what you need to do to improve. Meaningful, real-time data will helps in various ways:

  • Improve medical non-compliance
  • Decrease wait times
  • Increase regulatory compliance
  • Capture more money including co-pays and deductibles every month
  • Decrease operating costs
  • Increase patient load
  • Improve interoperability with your EHR

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Our PM was built to make a real difference in workflow, your patients’ experience, and the financial performance of your practice.

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iMonitor

Improve Your Practice’s Efficiency by Tracking Movement

You run a busy practice and need to run as efficiently as possible. myCare iMonitor tracks patient and staff movement within the office highlighting potential bottlenecks and improving patient efficiency while decreasing patient wait times. This leads to both happier patients and staff.

Examining

To understand how to improve your practice’s efficiency, you need to take a closer look at the upcoming patients for the day and how they ended up moving throughout your practice. This data is easily accessible since all components of the myCare iMedicWare solution are able to share data through the single database. Once you understand how your practice is currently running, you can gain insight into how to make it run more efficiently.

  • Identify the location and status of each checked-in patient
  • Oversee exam lane utilization and assigned physician
  • View dilation and testing duration
  • Receive extended wait time alerts
  • Track average visit and wait time for efficiency reporting purposes to determine areas of improvement

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